Privacy Policy.

Privacy Policy

Effective date: 22 February 2026

1. Introduction

Electric Nutrition ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By engaging our services or visiting our website, you agree to the practices described in this policy.

2. What Information We Collect

We may collect the following types of personal and health information:

  • Personal details: name, date of birth, contact information (email, phone, address)

  • Health and medical information: medical history, dietary habits, health goals, weight, and other body measurements

  • Payment information: billing details processed securely through third-party payment providers

  • Communication records: emails, messages, or notes from consultations

  • Website usage data: IP address, browser type, pages visited (collected via cookies)

3. How We Collect Your Information

We collect your information in the following ways:

  • Directly from you when you complete intake forms, book appointments, or communicate with us

  • During in-person or online consultations

  • Through our website or booking platform

  • From third parties (e.g., referrals from your GP) only with your consent

4. Why We Collect Your Information

Your information is used to:

  • Provide personalised nutrition consultations and programs

  • Communicate with you about appointments, health plans, and follow-ups

  • Process payments and maintain business records

  • Improve our services and client experience

  • Comply with legal and professional obligations

We will not use your personal information for any purpose that you would not reasonably expect.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your information is stored securely using password-protected systems and encrypted files. Health information is treated with the highest level of care and confidentiality.

We retain your information for as long as is necessary to provide our services and to meet our legal obligations. After this period, information is securely destroyed.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With your written consent (e.g., to communicate with your GP or specialist)

  • Where required or authorised by law

  • With trusted third-party service providers who assist us in operating our business (e.g., booking platforms, accounting software), under strict confidentiality agreements

7. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features of our website may not function as intended.

8. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to ask us to correct any inaccuracies. To make such a request, please contact us at the details below. We will respond within a reasonable timeframe.

9. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us to raise a complaint. We take all complaints seriously and will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Contact Us

For any privacy-related questions or requests, please contact:

Electric Nutrition

Email: hello@electricnutrition.com.au

Website: www.electricnutrition.com.au

This Privacy Policy was last updated on 22 February 2026.